Crucial conversations
by Kerry Patterson (Author), Joseph Grenny (Author), Ron McMillan (Author), Al Switzler (Author)
When stakes are high, opinions vary, and emotions run strong, you have
three choices: Avoid a crucial conversation and suffer the
consequences; handle the conversation badly and suffer the
consequences; or read Crucial Conversations and discover how to
communicate best when it matters most. This wise and witty guide gives
you the tools you need to step up to life's most difficult and
important conversations, say what's on your mind, and achieve positive
outcomes that will amaze you.
Mass Market Paperback: 240 pages
Publisher: McGraw-Hill
Language : English
ISBN: 0-07-140194-6
Disponibilité
Ce produit n'est pas disponible actuellement.
Avis des Clients:
Il n'y a pas encore de commentaire sur ce produit. Veuillez vous identifier pour poster un commentaire.
Crucial conversations
